Learn how to install, configure and use you Kepler website

How to cancel a product or service

We’re sorry to see you’re wanting to cancel your account at Kepler Agency!

We strive for 10/10 customer service and satisfaction so if there is anything at all we can do to help retain your business, please do let us know. Additionally, you may reach out to our team with any concerns, doubts, or feedback you may have.

Cancelling A Product Or Service #

You can cancel a product or service inside your Kepler Agency account at any time. Prior to doing so, please keep in mind our Refund and Payment Policy.

To cancel a product or service follow these steps:

1. Login to your Kepler Agency client area here.

2. From the dashboard, click on Services to view your active services:

3. Click on the product or service you wish to cancel:

4. Click Request Cancelation under Actions on the side menu:

Warning: Once this is completed your product or service will terminate per your requested cancellation type which will remove all data and files associated with your product or service. Please contact us immediately if you wish to withdraw your cancellation request but please note we cannot guarantee the restoration of your data and you may incur additional charges to restore from backups.

Apply to get started